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Dead-letter queue

When a delivery exhausts its retry budget, it moves to the dead-letter queue (DLQ). Nothing is ever silently dropped — if you care about webhook reliability, you need to watch the DLQ. Most customers set up an alert (‘ping me if DLQ depth > N’) and a recurring job to triage.

  • DLQ entries retain the last response body (first 4 KB) and the full retry history.
  • You can replay a DLQ entry at any time within 30 days; it re-enters the retry pipeline fresh.
  • DLQ entries older than 30 days are purged.
  • The DLQ is per-environment; live and test are separate.